Richard and Hinda Rosenthal Lecture
Wednesday, January 28, 1998
6:00 p.m. - 7:30 p.m.
THE STATE-OF-THE-ART OF MEASURING PERFORMANCE IN HEALTH CARE:
PERSPECTIVE OF PURCHASERS

Welcome:
Kenneth I. Shine, M.D.
President
Institute of Medicine

Speaker:
Arnold Milstein, M.D.
Managing Director
William M. Mercer, Inc.

Additional Commentary:
Kathleen O. Angel
Vice President, Benefits and Worldwide Solutions
U.S. Human Resource Administration
Digital Equipment Corporation

Moderator:
Paul F. Griner, M.D.
Vice President and Director
Center for the Assessment and Management of Change in Academic Medicine (CAMCAM)
Association of American Medical Colleges